Online Banking System Requirements

Personal Online Banking

INTRUST Personal Online Banking has been optimized to run on a fairly standard platform compatible with the Windows and Macintosh operating systems. In order to use INTRUST Personal Online Banking, you must have:

  • A connection to the Internet
  • 128 bit encryption
  • An approved operating system and Internet browser (see table below)
  • A PDF reader, such as Adobe® Reader®, if you wish to view your account statements online

INTRUST Bank highly recommends the use of the latest commercially accepted browsers and operating systems. The following browsers and operating systems have been approved to meet Personal Online Banking security and application requirements, and are currently being supported:

Operating SystemMicrosoft Internet ExplorerApple Safari®Mozilla Firefox®Google Chrome™
Windows 711.0N/A55.060.0
Windows 8.111.0N/A55.060.0
Windows 1011.0, EdgeN/A55.060.0
Mac OS X 10.11 (El Capitan™)N/A9.055.0N/A
Mac OS X 10.12 (Sierra™)N/A10.055.0N/A
iPad®N/A8.0N/AN/A
iPad® miniN/A7.1N/AN/A

Cookies and JavaScript must be enabled. Use of AOL browsers is not recommended.

Please note that the above table of accepted browsers and operating systems is subject to change periodically in order to support the combinations that have the greatest impact on users.


Business Online Banking and Advanced Business Online Banking

INTRUST Business Online Banking and Advanced Business Online Banking have been optimized to run on a fairly standard platform compatible with the Windows and Macintosh operating systems. In order to use INTRUST Business Online Banking or Advanced Business Online Banking, you must have:

  • A connection to the Internet
  • 128 bit encryption
  • An approved operating system and Internet browser (see table below)
  • A PDF reader, such as Adobe® Reader®, if you wish to view your account statements online

INTRUST Bank highly recommends the use of the latest commercially accepted browsers and operating systems. The following browsers and operating systems have been approved to meet Business Online Banking and Advanced Business Online Banking security and application requirements, and are currently being supported:

Operating SystemApple Inc. Safari®Microsoft Internet ExplorerMozilla Firefox®Google Chrome™
Windows 7 64 bitN/A9, 10, 1131 and higher36 and higher
Windows 8 64 bitN/A1031 and higher36 and higher
Windows 8.1N/A1131 and higher36 and higher
Mac OS X 10.8 (Mountain Lion™)6N/AN/AN/A
Mac OS X 10.9 (Maverick™)7N/AN/AN/A
Mac OS X 10.10 (Yosemite™)8N/AN/AN/A

Please note that the above table of accepted browsers and operating systems is subject to change periodically in order to support the combinations that have the greatest impact on users.