Contact Us

For general account service, or for information regarding a new product or service call us at

316-383-1234 or 800-895-2265

Representatives available M-F 7am to 8pm and Sa 8am to 6pm. 
24/7 automated phone banking is always available.

For faster customer support, contact a department directly

 

For your personal accounts

Checking and Savings Accounts

316-383-1234
800-895-2265

Online and Mobile Banking

316-383-1340
800-999-4048

Debit Cards

316-383-1254
800-222-7458

Credit Cards

24 hours a day, 7 days a week
800-558-3424
Rewards: 888-229-8864

Home Equity, Auto, Unsecured Loans and Mortgages

316-383-1234
800-895-2265

Wealth Services

316-383-1450
800-791-6978

 

For your business accounts

Checking and Savings Accounts

316-383-1234
800-895-2265

Business Online and Mobile Banking / Treasury Services
M-F 7:30 am to 5:30 pm

316-383-1494
800-905-6630

Debit Cards

316-383-1254
800-222-7458

Credit Cards

24 hours a day, 7 days a week
866-552-8855
Rewards: 888-229-8864

Merchant Services
24 hours a day, 7 days a week
800-725-1243
Payroll Cards
316-383-1199
877-296-8472

Additional Contacts

Media Relations

Nate Koch, Public Relations Manager
M-F 8am to 5pm
316-383-1943

Human Resources / Employment

M-F 8am to 5pm
316-383-1188
877-727-9134

Mailing Addresses

Bank Mailing Address
INTRUST BANK, N.A.
P.O. Box 1
Wichita, KS 67201-9819


Personal and Home Equity Loan Payments
INTRUST Personal Loans
P.O. Box 3668
Wichita, KS 67201-3668


Credit Card Payments
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408


Credit Card Overnight Payments
Cardmember Service – 790408
824 N 11th St
St. Louis, MO 63101-1016


Send us a message

Fill out the our short contact form and a bank representative will respond to you promptly. To discuss specific account information, please send us a message through online banking. If you have feedback for us, please use this survey and if you need to send a secure message to a specific individual at the bank, use our secure email service .