General guidelines for online security

  • Look for a closed padlock in the lower right hand corner of your web browser or "https" in your website address to indicate that your internet connection is secure, preventing anyone other than the intended target from accessing your information as it travels through the internet.
  • Use a firewall program, which acts like a security guard for your computer and network, permitting the right kind of traffic to pass through and preventing the wrong kind of traffic from passing through. Use current anti-virus software to scan for and remove viruses from your computer.
  • Use online and mobile banking to monitor your account activity. Set up email and/or text alerts for high-dollar transactions to help you catch potential fraud quickly.
  • Always log off to end your online session. Turn off automatic login features that save your username and password.

Keep your personal numbers secure

Place passwords on your credit card and bank accounts and avoid using anything identifying that a thief could discover. Verified by Visa® enables you to create a personal password to ensure that only you can use your INTRUST Visa card to buy online.

Keep an eye open for suspicious fraudulent emails

Even from companies that you know or do business with, be extremely suspicious of any email that:

  • Asks you to confirm, update or provide sensitive information
  • Urges you to respond immediately
  • Uses popup windows to collect sensitive information
  • Contains typographical or grammatical errors

Be cautious about what information you share

Do not provide your account number, Social Security number or bank account details over the internet unless you initiated the contact and your connection is secure. If you receive emails that request identifying or financial information, do not respond to them and promptly delete them. Legitimate companies, including INTRUST, will never request identifying information from you via email. This includes your Social Security number, account numbers, credit card numbers, PINs and passwords. Similarly, INTRUST will never call to ask you for the same identifying information.